Home Locations Help Contact
Home Locations Help Contact

Dear Members,

 

We hope the following tutorials can assist in any questions you may have on how to use your Mana-Mana Kaki benefits. If you still need help, please reach out to our customer service team, who will be more than happy to assist.

 

Contact Us

How do I earn points?

You earn points for every RM spent when you book direct with us. *Please note that your points will be credited into your account by the 15th of the next month.

 

Points can also be earned when dining at participating Mana-Mana Hospitality F&B outlets. Simply provide the cashier with your phone number and start earning points.

How do I progress?

In order to upgrade, you have to meet the upgrade requirements of each tier below:

Member Tier Upgrade Rule
Kaki Register
Silver Minimum spend of MYR 200
Gold Minimum spend of MYR 2000 within a year after reaching Silver
Platinum Minimum spend of MYR 4000 within a year after reaching Gold

How do I maintain my tier?

Kaki Validity: Permanent
Once you reach Kaki, it will never expire.
Silver Validity: Permanent
Once you reach Silver, it will never expire.
Gold Validity: 1 year
To retain Gold tier, spend at least MYR 2000 within the validity period.
Platinum Validity: 2 years
To retain Platinum tier, spend at least MYR 4000 within the validity period.

Tier Benefits

Kaki Exclusive member rates when you book direct

FnB discounts at participating outlets

Bonus points on your birthday month
Silver Earn 20% more points on eligible hotel stays and dining experiences
Gold Earn 50% more points on eligible hotel stays and dining experiences
Platinum Earn 75% more points on eligible hotel stays and dining experiences

Priority services: enjoy late checkout and upgrades *subject to availability

How do I book a stay with member rates?

  1. Click Book Now from your profile page
  2. Copy your promo code
  3. Click Book Now
  4. Select your desired property
  5. Enter your dates
  6. Click Search
  7. Enter your code under the Promo
  8. Click Search
  9. Enjoy your member discount

How do I redeem and use Hotel vouchers?

  1. Select Discover from your profile
  2. Select Hotel Vouchers
  3. Select the voucher you wish to redeem
  4. After reading the T&C, select Claim and Confirm
  5. Scroll to the bottom and copy your promo code, then select Book Now
  6. Select your property and dates, then click Search
  7. Enter your code under Promo then click Search
  8. Enjoy your discount

How do I use my member discount at an F&B outlet?

  1. Simply provide your registered phone number at the register.
  2. Your membership discount will automatically apply to your bill. T&C applies.

How do I redeem and use F&B vouchers?

  1. Select Discover from the main menu
  2. Select F&B Vouchers
  3. Select the voucher you wish to redeem
  4. After reading the T&C, select Claim and Confirm
  5. Present the barcode to the cashier to receive your discount

How do I add Mana-Mana Kaki to my Home Screen (iOS)

  1. Select the Share icon in Safari
  2. Select Add to Home Screen
  3. Icon for Mana-Mana Kaki will be placed directly on your home screen for your convenience

How do I add Mana-Mana Kaki to my Home Screen (Android)

  1. Navigate to manamanakaki.eber.co on Google Chrome

  2. Select the browser menu (3-dot) button

  3. Select Install app

  4. Select Install on the pop up window

  5. You will now see Mana-Mana Kaki in your app drawer

How do I add my Mana-Mana Kaki card to Apple Wallet? (iOS)

  1. Select the Profile from the main menu
  2. Select Save Card
  3. Select Add To Apple Wallet
  4. Select Add
  5. Your membership tier and points balance can now be viewed from Apple Wallet

* Subject to change by Mana-Mana Hospitality without notice.