Dear Members,

We hope the following tutorials can assist in any questions you may have on how to use your Mana-Mana Kaki benefits. If you still need help, please reach out to our customer service team, who will be more than happy to assist.

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How do I earn points?

You earn points for every RM spent when you book direct with us. *Please note that your points will be credited into your account by the 15th of the next month.

Points can also be earned when dining at any Mana-Mana Hospitality F&B outlet. Simply provide the cashier with your phone number and start earning points.

What are the membership tiers and benefits?

There are four public member tiers available: Kaki, Silver, Gold and Platinum. Earn enough points and you will automatically be upgraded to the next tier.*

Kaki Members

Silver Members

Gold Members

Platinum Members

How do I book a stay with member rates?

1. Click Book Now from your profile page
2. Copy your promo code
3. Click Book Now
4. Select your desired property
5. Enter your dates
6. Click Search
7. Enter your code under the Promo
8. Click Search
9. Enjoy your member discount

How do I redeem and use Hotel vouchers?

1. Select Discover from your profile
2. Select Hotel Vouchers
3. Select the voucher you wish to redeem
4. After reading the T&C, select Claim and Confirm
5. Scroll to the bottom and copy your promo code, then select Book Now
6. Select your property and dates, then click Search
7. Enter your code under Promo then click Search
8. Enjoy your discount

How do I use my member discount at an F&B outlet?

1. Simply provide your registered phone number at the register.
2. Your membership discount will automatically apply to your bill. T&C applies.

How do I redeem and use F&B vouchers?

1. Select Discover from the main menu
2. Select F&B Vouchers
3. Select the voucher you wish to redeem
4. After reading the T&C, select Claim and Confirm
5. Present the barcode to the cashier to receive your discount

How do I add Mana-Mana Kaki to my Home Screen (iOS)

1. Select the Share icon in Safari
2. Select Add to Home Screen
3. Icon for Mana-Mana Kaki will be placed directly on your home screen for your convenience

How do I add Mana-Mana Kaki to my Home Screen (Android)

1. Navigate to manamanakaki.eber.co on Google Chrome

2. Select the browser menu (3-dot) button

3. Select Install app

4. Select Install on the pop up window

5. You will now see Mana-Mana Kaki in your app drawer

How do I add my Mana-Mana Kaki card to Apple Wallet? (iOS)

1. Select the Profile from the main menu
2. Select Save Card
3. Select Add To Apple Wallet
4. Select Add
5. Your membership tier and points balance can now be viewed from Apple Wallet

* Subject to change by Mana-Mana Hospitality without notice.